Manager's Dilemma - Positivity & Performance

Written by Jayan Warrier Posted On Wednesday, 18 March 2015 10:21

Performance and Positivity can go hand in hand. Growth and goals, results and relationships, personal and professional, people and planet - these are not mutually exclusive, but complimentary. In the hands of a skilled manager, these are pieces of a big picture, only when the big picture becomes clear as a crystal!

The meeting seemed to be going smoothly. The managers were adding on their views and mostly agreeing to the strategy we outlined. It was at that moment, I noticed one of them getting uncomfortable. It as obvious from the body language and the looks. I got a little anxious - what now? It was the senior operations manager, responsible for a large client site and a team of professionals. He politely raised his hand and asked: “If I spend time with my team developing their skills, they will plan to leave the team for better prospects. What I want from them is to stay and continue to do the great work they are doing. Why should I focus on unsettling them?”

Good question. Why should a manager spend time developing their staff, when it can lead them to leaving the team due to a lateral movement, promotion or even career shift? Shouldn’t the manager maintain the status quo and hold their team members?

Think about managers who you have worked with. Who do you remember and why? In my case, I remember managers who have gone beyond their personal interests and corporate goals to get to know me, care for me and help me be my best. I remember those managers who gave me feedback, stretched my comfort zone, guided me, advised me, criticised me and believed in me. None of them compromised the results and performance. In fact I remember occasions when I stretched myself to deliver more, just because I knew my manager cared for me and she intended well.

It is not a either or situation - it is both. Performance and Positivity can go hand in hand. Growth and goals, results and relationships, personal and professional, people and planet - these are not mutually exclusive, but complimentary. In the hands of a skilled manager, these are pieces of a big picture, only when the big picture becomes clear as a crystal!

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